Terms & Conditions

1. General Terms

1. These Terms govern your use of our website and all nutrition coaching services.
2. You must be at least 18 years old to use our services, or have parental or guardian consent.
3. We reserve the right to modify these Terms at any time. Changes will be posted on this page. Continued use of our services constitutes acceptance of any updates.

2. Services & Payments

1. Balanced Bites by Ayushi provides nutrition coaching, personalized meal plans, consultations, and related wellness guidance.
2. All payments must be made in advance via approved payment methods.
3. Prices are subject to change without prior notice. Services purchased before a price change remain valid at the original purchase price.
4. Refunds are governed by our separate Refund Policy. All payments are final and non-refundable except as stated there.

3. Delivery Terms

Your personalized plan will be delivered within 3–4 business days after payment confirmation and completion of all intake forms. Plan customization is handled on a priority basis once your information is received.

Important notes:

• Business days are Monday–Friday (excluding public holidays).
• Processing begins only after all required information is received.
• Complex cases may require additional time — you will be notified if this applies.
• Please allow time for quality plan creation.

Delivery method: Plans are delivered via email in PDF format, including meal planning guidelines, recipes, shopping lists, and exercise recommendations where applicable.

4. Pause Policy

Monthly plans

• Allowance: 1 week (7 consecutive days) per month
• 48 hours advance notice required
• Billing date extended by the number of paused days
• Unused pause days do not roll over

3-month plans

• Allowance: 1 month (30 days total, can be split)
• 72 hours advance notice required
• Can be split into multiple periods (e.g. two 15-day pauses)
• Subscription end date extended by total paused days

How to request a pause: Send a WhatsApp message with your name and desired pause dates. Wait for written confirmation before assuming the pause is active.

5. Informed Consent

By participating in our programs, you acknowledge that:

1. Services are nutrition coaching, not medical treatment.
2. You have been advised to consult your physician before starting.
3. All information you provide is complete, accurate, and truthful.
4. You will disclose all medical conditions, medications, and allergies.
5. You will inform your coach of any adverse effects immediately.
6. Results vary by individual and are not guaranteed.
7. You are responsible for implementing recommendations safely.
8. Your participation is completely voluntary.

Full health disclaimers are in our Medical Disclaimer.

6. Communication & Conduct

Kindly communicate politely and respectfully with your dietitian and our team at all times. We are committed to supporting you with the same respect and professionalism.

You agree not to misuse our website or services, including:

• Sharing false or misleading information.
• Copying, distributing, or reselling our content or services.
• Attempting to hack, disrupt, or damage our website or services.
• Harassment, abuse, or inappropriate communication with staff.

We reserve the right to terminate access if we detect misuse or violation of these Terms.

7. Intellectual Property

1. All content on our website — including text, images, meal plans, videos, and branding — is the intellectual property of Balanced Bites by Ayushi and is protected under copyright laws.
2. You may not copy, reproduce, or distribute any content without our explicit written permission.

8. Privacy & Data Protection

Your personal data and information are kept confidential and used only for plan customization and communication purposes. Please review our Privacy Policy for full details.

9. Limitation of Liability

1. Balanced Bites by Ayushi is not responsible for any direct, indirect, incidental, or consequential damages resulting from the use of our services.
2. We are not liable for health-related issues arising from following nutrition plans or advice. See our Medical Disclaimer.

10. Changes to These Terms

We may update these Terms at any time. Any changes will be posted on this page with an updated effective date. Continued use of our services implies acceptance.

11. Contact Us

For questions about these Terms, contact us:

• Email: info@balancedbitesbyayushi.com
• Website: balancedbitesbyayushi.com